Admin – General Administration (Intake & Response Unit | 12-Month Contract | Salary Up to SGD 2,900)

Key Highlights: • Office Hours: Mon–Thu 8.30am – 6.00pm | Fri 8.30am – 5.30pm • Work Location: Thomson Road, Singapore • Contract Duration: 1-year contract • Salary: SGD 2,580 – 3,160 • Support intake screening, case triage, and administrative coordination for Protective Service cases • Hybrid Work Arrangement Key Responsibilities • Conduct basic screening of cases referred • Perform data entry into case management systems • Draft responses to enquiries related to screening requests and intake feedback • Refer cases to appropriate agencies for support services • Carry out administrative closure of cases in relevant systems Operational Support: • Participate in reviews and process improvement initiatives to enhance service efficiency • Support case assessment and administrative functions within the Intake and Response team • Assist in any other related administrative or case management duties as required Key Requirements: • Tertiary qualification (Diploma / Degree / Degree with Honours) from an accredited institution • No experience required (entry-level applicants welcome) • Prior experience in the social service sector is an advantage • Proficient in Microsoft Office applications (Excel, Word, PowerPoint) • Strong attention to detail and ability to handle sensitive information • Good written communication skills for drafting responses • Able to work independently and manage multiple tasks Only shortlisted candidates will be notified. By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants. BGC Group Pte Ltd (Outsourcing) EA 05C3053