After Sales Support #ESY

• Support Aftersales financial performance through reporting and data analysis, identifying profitability trends, opportunities, and potential risks. • Prepare monthly performance reports, quarterly forecasts, and annual budgets with clear analysis and assumptions. • Monitor and track Aftersales KPIs, including revenue, forecasting accuracy, upselling performance, retention, throughput, parts sales, and labour performance. • Provide operational support to service centres, including system related issues, package clarification and setup, initiative provisioning, and troubleshooting. • Coordinate with operations teams to support debtor ageing and collections, working closely with Finance to resolve outstanding issues. • Represent Aftersales and participate in tender and procurement exercises, ensuring compliance with company regulations, governance standards, and cost efficiency objectives. • Support innovation, digitalisation, and system implementation initiatives to enhance operational efficiency and long term sustainability. • Work closely with Digital Transformation teams on system implementations and User Acceptance Testing (UAT). • Manage and prepare monthly incentive and commission payouts, ensuring accuracy and timely submission. • Stay up to date with Sime Motors Group Procurement Policies & Authorities (GPPA) to ensure full compliance. • Support Aftersales related events and ad hoc projects when required Interested candidates, please email your resume to annasee@recruitexpress.com.sg Anna See Sing Yee CEI Reg R25157535 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted