AI Operations & Business Intern

Company Overview Nexus Bridge AI PTE. LTD. is a Singapore-based digital growth and AI solutions company helping local businesses improve customer acquisition and revenue through TikTok, AI tools, digital marketing, and cross-border projects with China. Job Summary Join Nexus Bridge AI as an AI Operations & Business Intern to support TikTok Shop merchant onboarding, coordinate projects, conduct AI-driven research, and assist business development in a dynamic startup environment. Responsibilities Merchant Operations • Assist in setting up TikTok Shop and onboarding merchants to enable smooth platform integration • Create and optimize product listings, vouchers, and store pages to enhance merchant visibility and sales • Manage merchant account operations and support registration and onboarding processes Project Coordination • Follow up with merchants and customers to ensure timely communication and issue resolution • Coordinate meetings, project schedules, and content-related activities including filming to support project delivery • Liaise with clients, suppliers, and partners to facilitate collaboration and project progress Administration & Documentation • Prepare PowerPoint presentations to support proposals and client communications • Assist in drafting proposals, quotations, and contracts to facilitate business agreements • Maintain accurate project documentation and records for operational transparency • Manage email correspondence and client follow-up to sustain engagement • Support daily business administration tasks to ensure smooth operations Research & AI Support • Research TikTok platform updates, new features, and policies to inform business strategies • Conduct competitor and market research to identify opportunities and threats • Utilize ChatGPT and AI tools to support research, problem-solving, and business operations • Investigate industry trends, business opportunities, and growth strategies to aid decision-making • Assist in testing and implementing AI tools and automation workflows to improve efficiency Business Support • Support lead generation and prospecting activities to expand client base • Research potential clients and industries to inform business development efforts • Assist with business development projects to drive company growth • Support daily operational activities to maintain business continuity Required competencies and certifications • Good spoken and written English communication skills to engage effectively with clients and team members • Ability to communicate in spoken Mandarin to support bilingual client interactions • Comfortable using ChatGPT and AI tools for research and problem-solving to enhance productivity • Strong research and analytical skills to deliver actionable insights • Organized, responsible, and proactive work approach to manage tasks independently • Willingness to learn TikTok, AI, and digital marketing to adapt to evolving business needs • Ability to work independently and find solutions to challenges Preferred competencies and qualifications • Experience using ChatGPT, Canva, or social media platforms to support content creation and research • Basic knowledge of TikTok, Xiaohongshu, or digital marketing to contribute to marketing initiatives • Background in Marketing, Business, Communications, or IT to complement role requirements Other Information • Location: Singapore (Hybrid Working Arrangement) • Allowance: SGD 1,000 – SGD 1,500 per month • Duration: 3 – 6 Months • Working Hours: Monday – Friday, 10:00 AM – 7:00 PM Flexible working arrangement available.