Application Support Engineer

Functional Support: • Understand business needs and translate them into technical requirements. • Analyze and design for new enhancements and/or existing functionalities. • Data mining and testing to ensure new enhancements and/or existing functionalities to meet business needs. • Work with project leads, users and developers to improve processes and functionality. Technical Support: • Assist with Java application development and troubleshooting after post-implementation. • Write and optimize SQL queries for reporting and data analysis. • Support client project leads and users with technical issues and work on improving system performance. Problem Solving: • Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation • Help analyze operational problems and suggest improvements. Teamwork: • Work closely with both technical teams and business project leads/users to ensure smooth communication. • Contribute to system improvements and process automation. Skills and Requirements: • Experience with Java programming • Experience with SQL databases and query writing. • Willing to learn Cobol programming • Good functional business analysis skills and attention to detail. • Good problem-solving skills and attention to detail. • Strong and good communication skills to work with both technical and non-technical teams such as Client Project Leads and Users. • A team player who is eager to learn and grow. • Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA). • Experience with frontend UI development, particularly with React and Typescript. • Experience with Microsoft Excel VBA and Excel Macros. Qualifications: • Bachelor’s degree in Computer Science, IT, or related field. • 1 years of experience working with Java and SQL. • 1 year in BAU • 1 years of experience in Implementation (SDLC) and Change Request Related. • 1 years of experience in Operation/BAU Support. • Experience in technical support or a similar role is a plus. MUST HAVE skills: Java & SQL