AS400 RPG/LE & COBOL400 Application Support Engineer (Level 2) (Core Banking Software)

Must have requirements as per the below Strong knowledge in AS400 RPGLE, CLLE and supported full SDLC cycle. Strengths in root cause analysis and solutioning Good communication skills Responsibilities: • Perform root cause analysis on application defects and provide solution for remediation. • Prioritize defects and plan for production release based on defect criticality or align with quarterly releases • Perform program code development, support end-to-end testing in SIT, UAT and deployment to Production environments. • Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments. • Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries. • Assist production level 2 support with the investigation, root cause finding and feasibility of recovery approach as and when required. • Follow up on defect closure and meet defect closure KPI • Share production defect support learning with internal teams to improve quality and minimize future defects of application delivery • Ensure application documentation is properly updated for each production release Requirements: Education: • Bachelors’ Degree in Computer Science or related field. • 3 or more years’ of Production Support L3 experience across multiple technologies / platform • Strong troubleshooting and problem solving skills • Strong written, oral communication skills and able to manage user / vendor / customer • Has experience with end-to-end development following SDLC • Ability to easily adopt to any technology / environment • Experienced and have good understanding in Core Banking modules • Preferable with knowledge of bulk file transactions and payments domain • Familiar with incident and problem management process • Familiar with agile methodologies Key Domain/ Technical Skills: (Indicate up to 3 areas) • Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400.