Associate Network Engineer

We’re Hiring: Associate Network EngineerJoin us in delivering seamless telecommunication service provisioning and technical support for a dynamic IT environment. If you have experience in network configuration, service activation, and troubleshooting, this role offers an exciting opportunity to work on end-to-end network solutions and service delivery. Job HighlightsContract Duration: 12 months Contract Salary: Up to $3,800/month Location: Serangoon North Ave 5 Work Hours: Monday to Friday, Office Hours (with rotating Saturday & standby duties) Qualification: Diploma in IT, Computer Science, or related field Key ResponsibilitiesService Deployment: • Configure, test, and activate telecommunication services (voice, ethernet, DWDM). • Implement network solutions to meet customer specifications and contractual commitments. • Perform end-to-end service testing and troubleshooting during provisioning. • Integrate new customer services into existing network infrastructure. Technical Support: • Provide technical guidance to customers and internal teams during service activation. • Diagnose and resolve provisioning issues within SLA guidelines. • Deliver Level 2/3 technical support for provisioning-related issues. Collaboration: • Coordinate with network engineering teams and vendors for smooth service implementation. • Work with third-party vendors and partners to ensure seamless connectivity solutions. Documentation and Reporting: • Maintain accurate records of provisioning activities and configurations. • Prepare and update technical documentation, workflows, and user guides. • Generate reports on service delivery performance and provisioning timelines. Process Improvement: • Identify opportunities to enhance provisioning efficiency and service delivery. • Assist in automating repetitive tasks and improving workflows. ✅ Who We’re Looking For• 1–2 years of experience in IT Helpdesk, network provisioning, or technical support environment. • Strong understanding of telecommunication services and network infrastructure. • Ability to work under pressure in a fast-paced environment and meet tight deadlines. • Willingness to support rotating Saturday shifts (9:00 AM – 1:00 PM) after training. • Open to participating in after-office hours standby rotation when required. • Strong problem-solving, communication, and collaboration skills. How to ApplyApply via MyCareersFuture. Only shortlisted applicants will be contacted. Data Privacy NoticeBy submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants. Internal Ref: ID – JO 28590 BGC Group Pte Ltd (Outsourcing) EA License: 05C3053