About this role
Job Description: CloudEngineer – Cloud Migration (Grade 5) Job Summary: The Cloud Engineer isresponsible for the hands-on migration of on-premise virtual machines andinfrastructure workloads to Microsoft Azure. This role supports migrationexecution, validation, troubleshooting, and post-migration stabilization underthe guidance of the Technical Lead. In addition, the roleoperates within a managed services environment, ensuring operational stabilityby proactively monitoring, troubleshooting, and resolving incidents acrossinfrastructure and cloud platforms. Key Responsibilities VMMigration Execution · Perform hands-onmigration of virtual machines from on-premise environments to Azure using AzureMigrate and related tools. · Support migrationactivities including discovery, assessment, replication, testing, and cutover. · Execute migrationstrategies such as rehost (lift-and-shift) and assist with replatforming whererequired. · Conduct validationtesting to ensure successful migration and workload functionality. · Support post-migrationstabilization and performance tuning activities. · Troubleshootmigration-related issues across compute, storage, and networking layers. Cloud& Infrastructure Operations · Provision, configure,and manage Azure Virtual Machines and related infrastructure components. · Support Windows andLinux server administration in both on-premise and cloud environments. · Assist in configuringhybrid networking components (VPN, ExpressRoute, DNS, etc.). · Support backup,disaster recovery, and high availability configurations. TechnicalSupport & Incident Management · Resolve incidents andservice requests within agreed SLA timelines under general supervision. · Monitor systemsproactively and identify issues before service impact. · Investigate, analyse,and troubleshoot technical issues across infrastructure environments. · Maintain accurate andtimely updates in ticketing systems with resolution details. · Escalate complex issuesto senior engineers or Technical Leads where required. ServiceDelivery & Process Compliance · Ensure adherence toITIL processes including Incident, Problem, and Change Management. · Support changeimplementation and document all activities accordingly. · Contribute tocontinuous service improvement initiatives and operational efficiency. · Participate in disasterrecovery testing and operational readiness activities. Collaboration& Knowledge Sharing · Work closely withTechnical Leads, architects, and cross-functional teams to support migrationand operational activities. · Share knowledge anddocument solutions for common issues. · Support juniorengineers where required and contribute to team knowledge base. Required Skills & Qualification · 3–5 years of experiencein IT infrastructure implementation and support. · Hands-on experiencewith Azure infrastructure and migration projects. · Strong skills in: - Azure administration(VMs, storage, networking) - Azure Migrate - Windows and Linuxserver administration - Networking fundamentals(IP, DNS, VPN) - PowerShell scripting(basic to intermediate) · Experience in VMprovisioning, troubleshooting, and infrastructure operations. · Exposure to enterpriseIT environments and migration projects. Key Competencies · Strong problem-solvingand troubleshooting skills. · Ability to work infast-paced and high-pressure environments. · Good communication andstakeholder interaction skills. · Detail-oriented withstrong documentation practices. · Customer-focusedmindset with a commitment to service quality. Qualifications & Certifications · Bachelor’s degree inIT, Computer Science, or related field (or equivalent experience). · Preferredcertifications: - Microsoft Certified:Azure Solution Architect (Expert) - Microsoft Certified:Azure Administrator Associate · Other cloud orinfrastructure certifications are advantageous.
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