Batch Operations Analyst (Shift Based 24/7 Operations)

Key Responsibilities: • Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability • Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools • Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur • Perform daily operational tasks such as system checks, backups verification, and job restarts • Respond to system alerts, incidents, and operational issues according to SOPs • Coordinate with application, infrastructure, and support teams during incidents or maintenance activities • Maintain and update operational documentation, run books, and shift handover reports • Support planned system maintenance, upgrades, and disaster recovery activities • Follow security, compliance, and change management procedures • Provide shift coverage as required (including nights, weekends, or holidays, if applicable) Required Qualifications & Skills: • Basic understanding of batch processing, job dependencies, and scheduling calendars • Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands) • Experience with job scheduling tools (e.g., Rocket-Zena, Control M, CA Workload Automation or similar) • Familiarity with incident management and escalation procedures • Willingness to work shifts and handle time critical operations Preferred Qualifications (Nice to Have): • At least 1–2 years of experience as a Computer Operator or similar IT operations role • Experience in a data center or enterprise IT operations environment • Basic scripting or automation knowledge (CL, shell scripts, etc.) • Exposure to ITIL processes or operational best practices • Certification or formal training in IBM i / AS400 or scheduling tools To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com  EA Licence No.:18S9405 / EA Reg. No.:R1330864 Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.