PERSOL SINGAPORE PTE. LTD. is hiring for a Branch Service Ambassador (Central) internship — a 12-month, on-site Finance Accounting role based in Singapore. It offers an allowance of SGD 2,650/mo. It is open to university students, typically in Year 2–4. Applicants with experience in Product Knowledge, Product Marketing, Online Banking, Payment Solutions, and Mobile Banking are a strong fit.
At SGD 2,650/month, this pays below the typical SGD 3,000/month for Finance Accounting internships in Singapore.
About this role
Banking Client Service Ambassador Duration : Immediate till 20th May 2027 Location : Orchard / Marina View Salary: Up to $2,650 Workday : 5 days Work hours: 9am to 6pm Job Description The Digital Ambassador is a key client-facing role responsible for enhancing the customer's banking experience through proactive assistance and guiding them towards digital solutions. This role requires an individual who is passionate about technology, customer-centric, and knowledgeable about the latest banking products and services. The Digital Ambassador will play a crucial role in promoting digital adoption and cashless transactions, thereby improving efficiency and customer satisfaction. Key Responsibilities • Customer Assistance: • Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms. • Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs). • Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department. • Digital Adoption and Education: • Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption. • Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions. • Product and Service Knowledge: • Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings. • Actively learn about new features and updates to digital platforms to effectively communicate them to customers. Qualifications • Education: High school diploma or equivalent • Experience: Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage. PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R23117785 (Lok Ding Hann) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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