Business Analyst (Microsoft Dynamics 365)

We are seeking a Business Analyst to support business applications, operational processes, and system enhancement initiatives within a fast-paced, SLA-driven environment. You will work closely with business users, IT teams, vendors, and stakeholders to ensure smooth system operations, effective issue resolution, and continuous process improvements. Why You’ll Love Working Here • Salary up to $9,000 + AWS • Hybrid Work Arrangement • Up to 21 days of Annual Leave, Birthday off, etc Responsibilities: • Collaborate with stakeholders to elicit and document business requirements and translate them into user-stories. • Analyse requirements to drive the design or review of test cases/business model/processes. • Translate requirements into functional specifications, epics, user stories, and acceptance criteria • Maintain system documentation, SOPs, and knowledge base articles Requirements: • Degree in Computer Science / Information Technology / Business or any relevant discipline • Proficiency with requirements management tools (e.g., JIRA, Confluence). • Good stakeholder engagement and communication skills • Knowledge of CRM configurations (e.g., workflows, business rules, forms, dashboards) within Microsoft Dynamics 365 By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Elias Yeo HongJie (Outsourcing Team) ScienTec Consulting Pte Ltd - 11C5781