About this role
Job Description • Process claim application and reply to emails • Checks for disbursement • Exception handling and refunds • Attend to escalated enquiries on claims • Collation of data / information / statistics for regular reporting • Provide administrative support • Undertake additional tasks as assigned. Requirements • Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operation functions. • Proficient with computer use (i.e. Microsoft Word, Excel). • Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil) • Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service. • Good interpersonal and communicate skills (oral and written) • Must uphold strong code of work ethnics, in particular confidentiality of information • Detailed and meticulous • Able to work under pressure to meet deadlines. Work Location - Ang Mo Kio Monday to Friday 8am to 5.30pm 2-year contract
LEYTRON TECHNOLOGY PTE LTD