About this role
Key Requirements, Roles & Responsibilities: • Gather business and/or application requirements on the infrastructure to plan, design, install, test &implement systems in accordance with the specifications & service level. • Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB. • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability. • Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. • Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. • Create and maintain comprehensive documentation for all implemented networks. • Assist in preparation of proposals and solution presentations. • Able to lead a team of network engineers (size). • Attain key certifications for partnership with key vendors. • 24 x 7 standby is required. Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg) This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA
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