Contract Back-End Officer, Credit Card Centre

Main Tasks and Duties • Process and follow up on Credit Card applications • Assist in daily operations for Credit Card back-office; • Assist in Credit Card risk control related tasks; • Conduct KYC or KYC review on new and existing customers; • Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary; • Handle other ad hoc duties like packing of credit card , monthly statements, etc; • Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints; • Any other tasks or duties assigned by Head of Department or Company from time to time. Job Requirements • Bachelor’s degree or above , preferably in Banking and Finance or related discipline • At least 1 to 2 years of relevant experience in similar capacity • Willing to learn, proactive and self-initiative