About this role
• Manage and maintain departmental calendars, schedules, and records • Provide administrative support to department staff, including preparing documents, reports, presentation material, IT Access applications, etc. • Handle incoming and outgoing correspondence (e.g. emails, MS Teams and phone calls) • Coordinate meetings, appointments, and travel arrangements (air ticket and hotel booking, visa application) • Maintain accurate and up-to-date filing systems, both physical and digital • Perform tasks related to expense reporting, procurement, claims management and budget tracking • Ensure compliance with departmental and organizational policies and procedures • Develop and implement administrative processes to improve efficiency and productivity Requirements • Diploma or equivalent required; Degree in business administration or related field preferred • Prior experience (2+ years) as department secretary or administrative assistant • Ability to maintain confidentiality and handle sensitive information • Able to multi-task and work independently under tight timelines • Proactive, resourceful and able to think and act strategically and tactically • Strong verbal and written communication skills • Strong stakeholder management skills • Proficiency in Microsoft Office tools
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