Contract-based Public Relations Officer (PRO)

Requirements: * Minimum GCE ‘O’ Level qualification. * Fresh graduates are welcome to apply (on-the-job training will be provided). * Proficient in spoken English and Mandarin to effectively communicate and liaise with a diverse group of residents and stakeholders. * Pleasant, patient, and customer-oriented demeanor with good interpersonal skills. * Ability to work well both independently and as part of a project team. Job Responsibilities: Resident Relations & Communication * Act as the main point of contact for residents regarding all project-related matters. * Prepare, issue, and display notices and circulars to keep residents informed of upcoming works and schedules. Complaint Management * Professionally handle, investigate, and resolve resident feedback and complaints (e.g., noise, dust, access issues). * Maintain an accurate log of all inquiries and ensure timely follow-ups and closure. Project Coordination * Work closely with the project site team (engineers, contractors, safety officers) to understand daily operations and minimize community disruptions. * Attend site meetings and conduct joint site walks with residents and contractors when necessary.