Customer Service Analyst #ESY

§ Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues § Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution § To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment § Call verification to update client details, form amendments and reset password for accounts etc. § Other ad-hoc admin and follow-up tasks assigned § Attend to walk-in customer at our customer service centre § Work closely with various departments and other CS team members Interested candidates, please email your resume to annasee@recruitexpress.com.sg Anna See Sing Yee CEI Reg R25157535 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted