Customer Service - Claims Recovery (6 Months Contract) #TNKC

• Contact and engage policyholders to support claims recovery process • Assist customers in submitting claims to third parties • Persuade and guide policyholders to complete required claim actions • Handle inbound and outbound calls following SOPs • Ensure all call activities and outcomes are properly recorded and tracked • Support achievement of claims recovery targets • Maintain compliance with regulatory and company risk policies • Identify and highlight potential risks or issues • Stay aware of industry and regulatory updates affecting claims processes • Perform ad-hoc duties and projects as assigned Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted