Customer Service Executive

'Greater Together' There is only so much 'One' can achieve.  It is never about 'ME' at Vitamindz Education.  It is about 'US' where GREAT things are achieved here.  We get together to excite, engage and inspire our next generation in the learning and mastery of science and to create a positive difference in every child's life! If you are able to spread love and happiness, we NEED YOU! Requirements: • 1–2 years of customer service/front desk experience will be an advantage • Good verbal and written communication skills • Basic computer skills (Microsoft Office) • Willing to work at least 2 days a week • Able to converse and write in Chinese will be an advantage Personality: • Friendly, patient, and professional • Organised, responsible, and proactive • Good communication and people skills • Team player with a positive attitude Roles and Responsibilities: • Greet parents and students, handle enquiries (walk-ins, calls, messages) • Process enrolments, fees, and student records • Manage class schedules and attendance • Handle feedback and support customer needs • Assist with centre operations and events • Editing videos of recorded lessons • Use of MS office for administrative matters, CRM system • Printing of worksheets, tuition centre operations and other adhoc tasks