MARQUESS SERVICES PTE. LTD. is hiring for a Customer Service Officer (Banking Industry) internship — a 12-month, on-site Finance Accounting role based in Singapore. It offers an allowance of SGD 4,000/mo. It is open to university students, typically in Year 2–4. Applicants with experience in Microsoft PowerPoint, Candidate Screening, Answering Phone and Email Queries, Helping Customers, and Banking Compliance are a strong fit.
At SGD 4,000/month, this pays above the typical SGD 3,300/month for Finance Accounting internships in Singapore.
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About this role
Highlights • Salary up to $4,000 + monthly allowance provided • Exposure to banking operations and customer service • Multiple work locations available in Singapore Job Description • Attend to walk-in customers and provide professional customer service • Handle customer enquiries and banking transactions accurately • Support customers on account-related services and banking products • Handle inbound customer enquiries via phone and branch support • Assist customers with digital banking platforms and self-service channels • Promote and introduce suitable banking products and services • Resolve customer issues and escalate matters when required • Ensure compliance with banking policies and operational procedures • Work closely with internal stakeholders to ensure smooth customer experience • Deliver excellent service standards and maintain customer satisfaction Requirements • Minimum Diploma qualification or equivalent • Entry-level candidates are welcome to apply • Customer service experience in banking or call centre environment will be an advantage • Good communication and interpersonal skills • Customer-oriented and able to work in a fast-paced environment • Comfortable handling both face-to-face and phone enquiries Additional Information Working Hours: Office / Bankinghours
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