Customer Service Officer (Frontline) (Insurance) (12 Months Contract) #NKC

• Handle walk-in queries from policyholders and Financial Representatives • Follow up promptly on any unresolved issues. • Manage appeals, feedback, and minor complaints. • Deliver excellent customer service. • Resolve feedback and complaints within set timelines. • Support Digital Communications and the Call Centre as needed. • Rotate across Service Centres when required. • Undertake ad hoc duties and assigned projects. Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted