Customer Service Officer (Office)

Company Profile: Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry. Job responsibilities: You will be responsible for your target, including the following job responsibilities: · Engage and establish good relationships with Prospects, from an assigned pool of leads. · Maintain a high level of professionalism and service while speaking to Prospects or Clients. · Manage appointment cancellations and reschedule new appointments with prospects promptly. · Conduct regular calls with the Prospect or Client to book appointments for him/her. · Call Prospect or Client to remind them of their appointment. · Any other ad hoc duties assigned by the supervisor or Management. Requirements: · Minimum 1 year of outbound call center experience. · Excellent interpersonal and communication skills. · Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.