Customer Service Representative (Tech| 2.1K | No Exp Required)

Job Scope • Welcome and assist walk-in drivers and delivery partners through the sign-up and onboarding process • Collect, verify, and validate customer documents in line with KYC/AML and internal compliance standards • Create and process accounts using CRM and onboarding systems • Clearly explain product features, eligibility requirements, fees, and terms • Manage queues and appointment slots to maintain target waiting times • Escalate system issues, exceptions, or risk flags to the appropriate stakeholders • Maintain accurate daily logs, records, and audit-ready documentation Requirements • Previous experience in an administrative/customer service role • Strong attention to detail with a focus on getting information right the first time • Comfortable using computers, smartphones, and CRM/onboarding platforms • Excellent communication/document management skills • Independent & disciplined, able to work under minimal supervision. Next Step • Interested candidates click apply here or contact Isaac at wa.me/9639 6071 or isaac.tanye@adecco.com • Only shortlisted candidates will be contacted Direct Line: +65 6697 7884 EA License No: 91C2918 Personnel Registration Number: R24123927