About this role
Central up to 7k 3 months contract convertible to perm • Serve as the primary point of contact for customer enquiries, ensuring timely issue resolution and a high standard of customer experience. • Support customer onboarding, implementation, and product adoption, helping clients maximize value • Build strong customer relationships, proactively identifying customer needs, risks, and opportunities to improve retention and satisfaction • Partner with internal teams to troubleshoot issues, escalate feedback, and drive effective customer outcomes. • Maintain accurate customer records, issue tracking, and documentation to support efficient service delivery. • Develop and improve internal processes, workflows, and SOPs to enhance operational scalability and service excellence Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820
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