How long is the internship?

This is approximately a 12-month internship.

Where is this internship based?

The role is based in NORTH BRIDGE ROAD, Singapore and is on-site.

This internship is open to university students, typically in Year 2–4.

What is the application deadline?

Applications close on 24 Jul 2026.

Marketing·🟢 Posted 14h ago

Customer Svc Exec (Call Centre, Service, Spare Parts) JAC

OAKTREE CONSULTING

Location: NORTH BRIDGE ROAD; On-site
Allowance: Not disclosed
Duration: 12 months; 3-6 months
Posted: 14h ago

OAKTREE CONSULTING is hiring for a Customer Svc Exec (Call Centre, Service, Spare Parts) JAC internship — a 12-month, on-site Marketing role based in NORTH BRIDGE ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Microsoft Dynamics CRM, Resolving Product Problems, SAP IS, comprehension, and online communication strategy are a strong fit.

Apply by24 Jul 2026

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About this role

RESPONSIBILITIES · Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly. · Follow up closely with internal parties for resolutions. · Proactively escalate query trends, potential issues and recurring service failures to teamlead/ manager and ensure that appropriate corrective action is implemented toavoid future problems. · All customer service request and any follow-up interaction is logged into CRM accurately andtimely. · Assist in processing and invoicing Local and Export spare part orders. · Preparation and generation of weekly customer service report, weekly and monthly report to BUand HOD. · Spare parts inventory management. · Perform other assigned duties and/or project work. REQUIREMENTS · Experience in Call Centre, Banking or Customer Service (calls and correspondents) environmentwill be an advantage. · Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver qualitycustomer service. · Possess excellent phone etiquette, comprehension, communication, and interpersonal skills. · Proficient in Microsoft Excel, Word and PowerPoint. · Experience in SAP will be an advantage. · On-the-job training will be provided to ensure proficiency in role requirements. Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format: - Position applying for - Current remuneration - Expected remuneration - Notice period Jason Chow Yew Fai EA License No : 06C4642 EA Reg No : R25158800 We regret that only shortlisted candidates will be notified.

Required

Microsoft Dynamics CRM Resolving Product Problems SAP IS comprehension online communication strategy Internal negotiations Call Centre Management Banking Email Customer Service

Frequently asked questions

Is the Customer Svc Exec (Call Centre, Service, Spare Parts) JAC internship at OAKTREE CONSULTING paid?: This is listed as an unpaid internship.
How long is the internship?: This is approximately a 12-month internship.
Where is this internship based?: The role is based in NORTH BRIDGE ROAD, Singapore and is on-site.
Who can apply?: This internship is open to university students, typically in Year 2–4.
What is the application deadline?: Applications close on 24 Jul 2026.
How do I apply for the Customer Svc Exec (Call Centre, Service, Spare Parts) JAC internship at OAKTREE CONSULTING?: Use the apply button on this page to submit your application.

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