Desktop Support Engineer

Job Description & Requirement • Provide IT technical onsite support for end user services problems which include identification, diagnosis, rectification, and escalation. • Support on desktops, notebooks, printers, scanners, hardware components. • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in Desktop PCs and Notebook PCs. • Provide support for queries, escalation, problem determination, resolution. • Printer Maintenance. • Responsible for learning and working independently. • Responsible for providing excellent support and timely service. REQUIREMENTS a) 1 year of experience in administration and support of Desktop. b) Candidate needs to possess good communication skills. c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow. e) Understanding in AD, group policy, proxy setting, Power Excel, and Windows OS.