Desktop Team Lead - Roaming Required - Contract Basis

Project Delivery • Assist project manager to plan the project milestones and project tasks • Understand & analyse the requirements and assist in development of module technical design specification • Translate design into process/program specifications • Manage project tasks to meet schedule, cost and quality • Develop timeline for the tasks in alignment with the schedule of the overall project • Prepare test plan & test environment for System Integration Testing & User Acceptance Testing • Support the testing activities, log the test results, rectify the incidents, carry out retest till closure of incidents • Conduct code review, walkthrough & testing of programs to ensure the quality of deliverables meet the requirements and adhere to defined processes • Involved in construction of complex programs. • Prepare /review project documents meeting schedules • Assist project managers to prepare implementation and data migration checklists, • Ensure the configuration checklists/ release checklists are complete and comprehensive • Ensure the correct version of programs/files are checked in and used for Testing / Migration to production • Deliver quality outputs based on defined processes & take corrective actions when necessary • Assess service request /enhancement feasibility, effort, schedule and risk plan • Identify & escalate risks to higher level to mitigate impact on - project delivery Customer /Vendor Management • Build rapport with the users and their technical staff and manage their expectation • Have clear and open communication with customers on project issues or clarifications Team Management • Coordinate and delegate the task to the team members • Guide team members in executing the tasks in the project • Track the team’s progress and provide updates to project manager • Work with team members to resolve problems promptly and provide effective solution Requirements • Min Degree in IT • More than 10 years of experience in delivering enterprise IT Support • Experience in delivering large scale of technology initiatives including Windows 10 to Windows 11 migrations, Microsoft 365 and Team Deployment. • Experience in Azure Cloud Integration and SCCM Endpoint Management. • Experience in supporting VIP users. We regret to inform you that only shortlisted candidates will be contacted. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at evo-sg.com/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.