E-Commerce & Operations Intern

Commitment: Internship, part-time or full-time available Industry: Food, e-commerce, retail, livestream commerce About usWe are growing beyond online orders into platforms like Shopee, TikTok Shop, Lazada, livestreaming, pop-ups, and frozen ready-to-eat products. This internship is for someone who wants to experience how a real food product goes from kitchen to packaging, online listing, marketing, livestreaming, and finally into the customer’s hands. Role OverviewWe are looking for a hands-on intern to support our e-commerce, operations, and marketing coordination. You will work closely with the founder and get direct exposure to the behind-the-scenes of building a growing food business. This is not a desk-only internship. You will be involved in the real execution of product launches, platform management, influencer collaborations, packaging design till it reaches customer's hands. Key ResponsibilitiesE-Commerce Platform Support • Assist with product listings on Shopee, TikTok Shop, Lazada, and other sales channels • Upload product photos, descriptions, pricing, variations, and stock information • Monitor online orders and help ensure product details are accurate • Assist with campaign setup, vouchers, bundles, and promotional mechanics • Communication with customers. Coordination • Liaise with delivery partners, couriers, and internal team members to ensure smooth fulfilment • Track delivery status and help resolve fulfilment issues when needed • Support curation for packaging materials, labels, stickers. Marketing & Livestream Support • Assist in coordinating with influencers, livestream hosts, and content creators • Help prepare products and talking points for livestreaming events • Support TikTok Live and Shopee Live campaigns • Help with simple content planning, product highlights, and behind-the-scenes documentation Business & Launch Support • Be involved in the process of launching new products online • Assist with product testing, customer feedback collection, and launch preparation • Learn how a founder makes decisions across marketing, operations, product, and customer experience What You Will Learn• How to launch and sell food products on Shopee, TikTok Shop, and Lazada • How livestream commerce works behind the scenes • How packaging, delivery, and fulfilment are managed end to end • How influencers and creators are engaged for product promotions • How a business owner manages product, marketing, operations, and customers • Real-world problem-solving in a growing food brand Requirements• Responsible, proactive, and willing to learn • Comfortable with hands-on work and coordination • Good communication skills • Detail-oriented, especially when handling listings, orders, and delivery information • Interest in e-commerce, food, social media, or business operations • Basic Canva, TikTok, Shopee, or Lazada experience is a bonus but not required, training will be provided Who This Role Is ForThis role is suitable for someone who wants to learn how a business works from the ground up. You should be someone who does not mind getting your hands dirty, asking questions, and figuring things out together with a growing brand.