OPENSOURCE PTE. LTD. is hiring for a End user Computing Engineer (EUC) internship — a 12-month, remote Engineering Hardware role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Outlook, Microsoft 365, MacOS, Onboarding, and Managed Services are a strong fit.
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About this role
Job Scope: • Provide onsite and remote desktop/EUC support across different customer locations • Troubleshoot laptops, desktops, printers, VPN, Wi-Fi, Microsoft 365, Teams, Outlook, and mobile devices • Handle device setup, imaging, migration, deployment, refresh, and decommission activities • Support onboarding/offboarding activities and meeting room technologies • Manage incidents, service requests, and roaming support activities within SLA timelines • Coordinate with internal teams/vendors for issue resolution and maintain proper ticket updates in ITSM tools Requirements: • 2–4 years of experience in EUC/Desktop Support or Managed Services • Experience in Windows, macOS, Microsoft 365, Intune, VPN, MFA, and endpoint security • Familiar with ServiceNow or other ticketing tools • Good troubleshooting and customer communication skills • Able to travel between customer sites for roaming support • Driving license is an added advantage • Banking experience is required
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