End User Support Engineer (MacOS Specialist - Microsoft Intune)

About EPAMEPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers. You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here. Why EPAM?• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023. • Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters. • You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices. • We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey. • At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us. What You’ll Do• Define the Intune policy structure, dynamic device groups and compliance baselines tailored specifically for macOS  • Configure macOS management in Intune from scratch, including MDM Push Certificate connections and Apple Business Manager integration   • Implement and test Conditional Access policies specific to macOS endpoints   • Conduct working sessions with internal IT leaders to ensure seamless knowledge transfer and independent system management   • Troubleshoot and resolve failing configuration profiles using log analysis and advanced debugging techniques  What Will Make You Shine• 4+ years of experience in enterprise IT with a strong focus on macOS device management and architecture • Track record of successfully leading macOS Intune configuration setups from concept to delivery   • Strong background in establishing initial Enrollment Program Token setups and managing Apple Platform Deployment   • Endpoint Administrator Associate (MD-102) certification combined with Apple Platform Deployment training   • No visa sponsorship is available  Nice to Have• Experience migrating from alternative mobile device management platforms (such as Jamf Pro or Kandji) to Microsoft Intune  • Experience with financial services compliance hardening and CIS Benchmarks for macOS  • Proven track record in mentoring and reverse shadowing to ensure effective knowledge transfer  How We HireHere, we summarize the typical journey to finding a job within EPAM: • Apply and tell us about yourself • Go through some standard interviews: • General interview with a recruiter • Technical interview with our technology experts • Manager interview or Offer interview with a hiring manager • Get ready to join the team Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more. It takes 1 min of application to start the journey with us. Apply now!