Entry level Operations Analyst (6-12 months contract)

Responsibilities • Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs. • This includes and are not limited to: • Process and verify authentication checks &/or data entries • Perform and verify accurate income computation • Ensure accurate input/output to enable good customer service delivery • Documentation of procedures to ensure compliance with group policies in procedures. • Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review. • Handle administrative duties that include but are not limited to filing, printing, scanning, archiving Skills/Requirement Job Requirements • Ability to think objectively and 'think outside the box' when analyzing issues • Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills • Proficient in the use of Microsoft Excel, powerpoint and macro • Experience in Jira is an added advantage We regret to inform you that only shortlisted candidates will be contacted.