System Analyst

We are currently hiring for an experienced IT Systems Analyst. This role requires someone with a good background across technologies, a self-starter with experience providing dealing with VIP clients, traders, and senior stakeholders. We are looking for an IT professional with proven experience acting as point of escalation. Candidates with proven experience supporting firms operating in the finance sector will be preferred. • Proactive approach to technology support. • Strong communication/Customer facing skills. • Ability to translate complex issues to clients. • Understand what it takes to provide high level service to VIPs. • Team player / Experience working with regional teams. • People Management and Customer Management Skills. • Leadership qualities • Mentor Team Members • Excellent problem-solving and decision-making skills • Empathetic approach to helping our users succeed • Demonstrated ability to think critically. • Demonstrated ability to communicate eectively to business and technical audiences. • Demonstrated self-motivated work ethic and lifelong learner. • Demonstrated ability to influence and motivate others. • Fast Learning – able to think on feet and grasp the latest technologies in market. • Multi Tasking / Strong work ethic. -Ambition to learn & progress technically. • Ability to work under multi-cultural environment and for multiple customers. Technical Requirements • Strong understanding of IT concepts regarding hardware (PC & Mac), EUC Services, Networking, Data Backup, and Monitoring. Technical Requirements • Strong understanding of IT concepts regarding hardware (PC & Mac), EUC Services, Networking, Data Backup, and Monitoring. • Office 365, Experience in using security and compliance features / MDM Intune /Conditional access -Administration level support for Microsoft Azure Cloud. • Experience across supporting Citrix Products • Good knowledge in Active Directory and roles. • Windows Server: Windows 2016/19 / DFS. • Backup Management Software VEEAM. • ESX administration/knowledge an advantage. • Microsoft Intune and Conditional Access / endpoint manager. • Basic Knowledge across IT Networking. • Experience in Cloud endpoint protection technologies (threat hunting). • Experience in using IT Monitoring Systems. • Experience in project management, Office relocations/system migrations Interested candidate please click "APPLY" to begin your job search journey. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Tech Services Pte Ltd UEN No. 202233837K