Exchange L3 Engineer (Contract)

About the client: Our client is a Reputed Bank. Responsibilities: • Manage service improvements for all Unified Communication Services supported throughout the organization. • Assigns the technical tasks and manages delegation for technical issues • Responsible for providing technical direction, proactive and reactive support services to maintain the availability and reliability of system infrastructure in accordance with the SLA. • Meet clients on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. • The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user-initiated problem calls/tickets) and request management, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests). • Implement cross-functions activities including continuous improvement initiatives. • Manage L3 activities which involve direct relationships with end users and L3 activities like architecture, design etc. Requirement: • Minimum Bachelor degree in Computer Science, Information Technology or equal discipline required. • Minimum 8 years of experience in managing messaging environment with supporting more than 10,000 users and about 3 years of experience in Banking Industry. • Experience on Messaging technologies as Exchange 2016/2019, Skype for Business, MS Teams, IRONPORT and mobile messaging technologies as WorkSpaceOne & Blackberry work. • Microsoft Certified IT Professional Enterprise Messaging Administrator. • Experience in Enterprise Vault and Scripting (PowerShell and Batch) Interested candidates, who wish to apply for the above position, please send in your resume to mohamed.basith@persolapac.com We regret that only shortlisted candidates will be contacted. EA License No. 01C4394 EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith) This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.