EXECUTIVE, CLAIMS (3 Months Temp)

COMPANY DESCRIPTION Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 1000 container vessels with an intake capacity of circa 30 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world. Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we're globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed. An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Executive, Claims. RESPONSIBILITIES We Offer You will embark on a short yet enriching journey within a global organization, gaining valuable exposure to maritime documentation and claims operations. As Executive, Claims, you will be responsible for supporting the handling of local claims and Unclaimed & Abandoned Cargo (UAC) matters, ensuring cases are managed accurately and in compliance with statutory, customer, and Principal requirements. Key Responsibilities Reporting to the Documentation Manager, you will be responsible for supporting the handling of local claims and Unclaimed & Abandoned Cargo (UAC) matters, ensuring timely follow-up, accurate system updates, and proper coordination with internal departments and external stakeholders. The role also involves assisting with claims administration in accordance with statutory requirements and MSC guidelines. Your key responsibilities include: • Ensure proper and timely handling of claims and recoveries by coordinating amongst terminals, cargo interests, surveyors, experts and internal stakeholders • Perform regular follow-up with claimants and/or liable parties to ensure each claim is closed in a timely manner; • Management of UAC matters to ensure each claim is disposed promptly to ensure loss is minimal; • Implementation of risk improvement measures, where applicable; • Ensure claims system, Themis, is timely and accurately updated; • Appointment and arrangement for local survey upon MSC GVA instructions. QUALIFICATIONS Who We Are Looking For • Min Diploma / Degree qualified, preferably in the Maritime field; • Preferably with 1 year of relevant experience and knowledge in container and shipping operations. • Fresh graduates with a positive mindset will be considered. • Proficient in MS Office Applications • Customer Service oriented • People Management (Performance and Development) • Meticulous with an eye for details • Organized and Process oriented • Critical decision making • Self-motivated team player • Ability to Multitask and Prioritize • Ability to Work Independently • Excellent verbal and written communication skills OTHER INFORMATION Application Deadline If you are up for the challenge, you could be our new colleague! Please send an updated CV by clicking on the Apply Now button. Kindly indicate your current availability period, current salary & expected salary when you submit your application. Please note that your application will be sent to and reviewed by the direct employer - Mediterranean Shipping Company South East Asia (Singapore) Pte Ltd