F&B Supervisor

We are seeking an experienced and driven Shop Service Supervisor to lead our front-of-house operations and elevate both service standards and business performance. About Us Our outlets are located in prime, high-end areas in Singapore, including Sentosa Weave, CHIJMES, and Esplanade Mall. We offer a refined dining environment with a comfortable, fully air-conditioned workspace. Key Responsibilities • Establish and implement service SOPs to ensure consistent and high-quality guest experience • Lead, train, and motivate the service team to achieve performance targets • Take ownership of outlet performance and revenue growth • Build and maintain strong relationships with returning and VIP customers • Plan and execute promotions and marketing activities to drive traffic and sales • Collaborate with the kitchen team to analyze and optimize the menu, improving sales and profitability • Oversee daily front-of-house operations and ensure smooth service flow Requirements • Minimum 5 years of experience in F&B or retail service industry • Proven leadership experience in a supervisory or managerial role • Strong understanding of service operations and customer experience • Business-minded with the ability to drive sales and improve performance • Excellent communication and team management skills • Proactive, responsible, and hands-on • Chinese and English Speaking • PR/SC Working Hours & Benefits • 44 hours per week • 1–1.5 days off per week • Staff meals provided (3 meals on working days) • Salary: SGD 3,300 – 4,000 per month • Higher salary negotiable for exceptional candidates Contact • Roky (stonickhui@gmail.com, +6589428742)