Field Service Engineer

Job OverviewWe are seeking a Junior Field Service Engineer to support our client with the installation, operation, and maintenance of water treatment systems. This role suits candidates with 3 years of experience, who are keen to develop hands-on technical and customer-facing skills in an industrial environment. You will work within defined procedures to resolve moderately complex issues, provide on-site technical support, and contribute to customer satisfaction and service excellence. Key Responsibilities• Provide on-site technical support to customers in the operation, maintenance, repair, and installation of Veolia systems • Interpret operational data and deliver technical guidance and instructions to customers • Support troubleshooting activities and perform basic fault analysis • Report service activities, customer issues, and equipment performance trends in a timely and structured manner • Assist in identifying recurring issues and recommend improvements • Support maintenance reviews and highlight training needs where necessary • Act as a point of contact for assigned customer sites, ensuring service delivery standards are met • Build and maintain strong customer relationships to support long-term engagement • Coordinate with internal teams and customers to execute service plans effectively • Ensure all assigned KPIs and service standards are achieved • Promote safe work practices and ensure customer satisfaction through high-quality service delivery Requirements• Diploma or Degree in Chemical Engineering, Environmental Engineering, Chemistry, or equivalent • Min 3 years of experience in field service, preferably in water treatment or industrial environments • Experience in water treatment, water hygiene, or EHS will be an added advantage • good communication skills (written and verbal) • Able to work independently and as part of a team • Willing to perform site-based work involving frequent walking and physical activity • Demonstrates a positive attitude, initiative, and willingness to learn Preferred Traits• Customer-oriented mindset • Basic troubleshooting and analytical skills • Good organisational and reporting discipline (Brunel International S.E.A Pte. Ltd. UEN No: 199603098R. EA License No: 16S8067 Reza Johannes - R1871121)