Fraud Operations (12 months contract) #TNKC

Key Responsibilities • Monitor and review fraud alerts across banking products and payment transactions • Investigate suspicious or unauthorized transactions and perform customer verification calls • Support fraud prevention, detection, and investigation activities • Handle scam/fraud reports, lost card reports, and merchant-related inquiries • Liaise with internal teams and relevant authorities on fraud-related cases • Maintain accurate records and support reporting and escalation processes • Assist with card authorization and other operational duties as assigned Working Hours • Rotating 12-hour shifts (9am–9pm / 9pm–9am) • Work 2 days, rest 2 days • Required to work weekends and public holidays based on roster Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted