*GOV* Service Delivery Manager | Desktop

*GOV* Service Delivery Manager| EUC • Working arrangement: Hybrid working arrangements • Working location: Central • Salary Package: Up to $10,000 + AWS Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment. Job Responsibilities • Provide essential enterprise-level end-user computing services, ensuring high availability and reliability. • Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction. • Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services. • Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction. • Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers. Requirements • Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent • Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services • Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers • Proactive and dedicated individual with good leadership and multi-tasking capabilities • Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders • An adaptable and bold individual who dares to innovate and take smart risks By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: Contact you about potential opportunities. Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Aloysius Tan Sheng Rong - R22110441 ScienTec Consulting Pte Ltd - 11C5781