SCIENTEC CONSULTING PTE. LTD. is hiring for a Govt* Customer Service Specialist - LiveChat/Calls internship — a 12-month, hybrid Government Policy role based in HARBOURFRONT PLACE, Singapore. It offers an allowance of SGD 3,200/mo. It is open to university students, typically in Year 2–4. Applicants with experience in Contacting candidates, Account Management, Customer Followup, Resume Writing, and Troubleshooting are a strong fit.
At SGD 3,200/month, this pays below the typical SGD 4,000/month for Government Policy internships in Singapore.
About this role
Customer Service Specialist / Helpdesk Support Government Project | Office Hours | Hybrid Work Arrangement Pasir Panjang Up to $3,200 Gross + Bonus Monday to Friday, 8.45am – 6.00pm Join a team supporting digital services and public-facing platforms. This role is ideal for candidates who enjoy helping people, solving issues, and building a career in customer service or helpdesk support. What We Offer • Government Project Exposure • Structured Training and Onboarding • Medical & Dental Benefits + Annual Leave + Birthday Leave Key Responsibilities • Handle customer enquiries via phone, email, and online channels • Provide first-level support for account-related and system-related enquiries • Assist users with account setup, password resets, and basic troubleshooting • Accurately document and track enquiries within the system • Deliver a positive customer experience through timely follow-up and resolution Requirements • Comfortable handling enquiries through phone and email • Positive attitude and willingness to learn By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. • All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Thong Jia Qian (Joyce) - R1981781 ScienTec Consulting Pte Ltd – 11C5781
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