Grant Processing Officer (Claims & Applications Processing / Kakit Bukit / Up to $3500)

Job Responsibilities:• Process grant applications, disbursements, and claims accurately and in a timely manner • Check and verify completeness of documents and supporting information • Maintain proper records and ensure data accuracy in the system • Follow up on missing or incomplete information from applicants when required Case Handling• Handle standard grant cases based on SOPs and guidelines • Escalate complex or unusual cases to supervisor for review and decision • Assist in resolving basic applicant queries related to submissions Operational Support• Support daily operational workflow and meet assigned KPIs/service standards • Assist in identifying and reporting issues, errors, or processing delays • Ensure tasks are completed within turnaround time Compliance & Documentation• Follow grant policies, SOPs, and internal control procedures • Ensure proper documentation and filing of cases for audit purposes • Maintain data integrity in all processing activities Systems Usage• Use grants management systems and tools for processing work • Update records accurately in system platforms • Support basic testing or feedback when system updates are introduced Requirements• Detail-oriented with good accuracy in data entry and document checking • Basic Microsoft Office skills (Excel, Word, Outlook) • Able to work in a fast-paced, structured environment • Team player with willingness to learn Employment Details • Work Days: Monday to Friday • Work Hours: 8.30am – 6.00pm (Monday - Thursday), 8.30am – 5.30pm (Friday) • Contract Duration: 2–year contract (Renewable) • Work Location: Kaki Bukit/ Ubi • Salary Range: $3000 - $3500 “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”