About this role
COMPANY DESCRIPTION About NTUC Health Co-operative Limited NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic. Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community. For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn. Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home RESPONSIBILITIES Roles & Responsibilities: • Support the planning, coordination, and operation of the SteadyStrength, MindCare andCare on Sundays programme. • Assist in client onboarding, scheduling, attendance tracking, and follow-up coordination. • Support business development and community outreach initiatives to increase programme awareness and participation. • Assist in preparing reports, presentations, operational documentation, and process improvement materials. • Support data tracking, feedback collection, and simple analysis for service improvement initiatives. • Participate in coordination with internal stakeholders, clients, caregivers, vendors and community partners. • Assist in Care on Sundays Service Integration (CSI) project and related work. • Support the setup, coordination, and opening of new Care on Sundays centres and services. • Provide operational support during programme sessions, including occasional Sunday duty where required. QUALIFICATIONS You are: • Currently pursuing an undergraduate degree or diploma. • A team player with strong communication and stakeholder management skills. • Detail-oriented, proactive, and eager to learn. • Proficient in Google Suite applications. OTHER INFORMATION Learning Objectives & Outcomes: • To be exposed to community care, active ageing, and social service programme operations. • To be able to support programme coordination, stakeholder engagement, and operational planning. • To apply communication, organisational, and problem-solving skills in a healthcare and community care setting. • To participate in service improvement and business development initiatives within eldercare services. • To learn how to coordinate cross-functional operations and manage client-related processes. • To gain knowledge in programme operations, community engagement, and healthcare service delivery. Please note that your application will be sent to and reviewed by the direct employer - NTUC Health
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