About this role
Responsibilities • Provides administration support to the IT Operations Team that is deployed at the customer site. • To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. • To help and assist in tracking the clean laptop counts. • To help and assist in scheduling appointments for various activities. • To keep track of the asset inventory in the storeroom. • Any other ad-hoc duties as required and assigned in relation to the administration support. Requirements • Basic knowledge in using ITSM tool will be an added advantage. • Proficient in MS Word, Excel and PowerPoint. • Good communication skills in both oral and written. • Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. • At least 1 year of experience in similar job capacity. Shortlisted candidates will be offered an Agency Contract. Agency Contract duration is till 31 March 2027 Licence no: 12C6060
Required
TRINITY INTERNATIONAL COLLEGE PTE. LTD.