IT Business Partner***

This will be a 1-year renewable contract position. Responsibilities: • Be the users' primary point of contact for IT related issues. • Act as a translation layer, explaining complex IT policies in simple terms to users. • Oversees IT projects and service delivery • Understands and translates operational, tactical, and strategic needs for IT services. • Continuous communication with users/stakeholders; advising, sharing updates and obtaining feedback in security, policies and user experience • Engaging users/stakeholders in process improvement, IT initiatives, policy and compliance, IT budget management and IT services. • Ensure compliance with all IT PSPG (Policies, Standards, Procedures and Guidelines) • Manage implementation of IT solutions • Conduct Proof-of-Concept activities with IT vendors • Identify and exploit new capabilities and features of emerging IT technologies • Assist in digitalization efforts Requirement • Degree holder with minimum of 5 years relevant working experience • Basic understanding of networking, IT systems, platforms, and data centre operations, IT Service desk process and tickets status monitoring • Able to propose and setup IT solutions (Virtual Machines, Data Storage system). • Demonstrates high EQ in managing complex stakeholder relationships, balancing strict corporate compliance with the flexibility required for users. • Service Orientation, Stakeholder Negotiation, Crisis Management, and Urgency Prioritization. Ethos Search Associates Pte. Ltd. EA License No: 13C6655 EA Reg No: R1988580 Jacky Chong