IT Intern

ABOUT TOLARAM Tolaram is a Singapore enterprise focused on investing in emerging market opportunities that propel growth and elevate communities. Since 1948, we have grown into a conglomerate that spans Asia, Africa, Europe. We build trusted brands in consumer goods, fintech, infrastructure and industrials. Our global partners include Indofood, Arla, Kellanova, Colgate-Palmolive and Diageo. We are committed to responsible stewardship and seamlessly integrate with local communities wherever we operate. Our stakeholders share a vision of building a business that continuously extends its reach while positively impacting those around us. Tolaram celebrated its 75th year in 2023. Job Responsibilities: 1. Desktop & End-User Support • Perform End User Support – Client Management • Perform troubleshooting for client platform related problems. • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. • Provide timely status updates to relevant parties. • Perform service request related to client platforms. • Perform follow-up with vendor on replacement of hardware. • Perform asset management & update asset records. • Perform user account management (eg. Create password, reset & delete) • Perform local server administration to facilitate software distribution & patch management service. • Manage client platform implementation / upgrade project. • Ensure deliverables meet service level requirement. • Propose and implement action plan when required. • Established facility management standards/best practices to ensure operation consistency across project / facility management teams. • Provide support for meeting room video conferencing systems (Zoom / Microsoft Teams / Webex). • Assist users with meeting setup, audio/video troubleshooting, and screen sharing issues. • Ensure meeting room equipment (camera, microphone, display) is functioning properly. • Submit progress reports 2. Network & Internet Troubleshooting • Assist in troubleshooting internet connectivity issues (LAN/WiFi). • Support basic network tasks such as IP configuration, DNS issues, and connectivity checks. Skills and Attributes: • Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline • Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage • Computer literacy in MS Office • Proficiency in Technology will be added advantage • Independent, resourceful, result-oriented individuals with a "can-do" attitude Preferred Skills / Learning Opportunities: • Basic knowledge of Windows OS, networking, and hardware troubleshooting. • Exposure to Microsoft 365 / Active Directory is an advantage. • Good communication and problem-solving skills. • Opportunity to gain experience in enterprise IT environment. To apply, please write to hr@tolaram.com with the subject ‘Application for IT Intern 2026’. Shortlisted candidates will be contacted with the next steps.