IT Process Mapper (6 months contract) - Up to S$7k

Job Description: • Develop comprehensive end-to-end process maps across critical insurance functions such as Agency, Finance, Operations, and Risk, clearly outlining process flows, system interactions, data handoffs, key risk points, and recommended mitigation controls. • Document core system data flows into the Data Warehouse (DWH) and articulate how downstream outputs (reports, payments, and journal entries) are generated, with a strong focus on agent compensation and incentive processes. • Partner with business and technology teams to analyze existing processes, identify gaps and inefficiencies, and recommend process improvements aligned with regulatory, operational, and business requirements. • Ensure process documentation adheres to enterprise standards and supports auditability, risk management, and change impact analysis. • Operate effectively within an agile delivery model, contributing to iterative solution design and supporting delivery outcomes with a strong execution mindset. Requirements: • 5 years of experience (preferable prior consulting background) in the Life & Health insurance domain, with strong hands-on knowledge of Agency, Finance, and Operations processes. • Proven expertise in process mapping and documentation, including the use of industry standard process mapping tools (e.g., Visio). • Strong understanding of insurance data flows, particularly how transactional systems integrate with Data Warehouses to support reporting, payments, and accounting. • Prior experience with insurance platforms such as LifeAsia and enterprise Data Warehouse solutions is highly preferred. • Excellent analytical and problem-solving skills, with the ability to break down complex processes and communicate them clearly to diverse stakeholders. • Strong ownership mindset with a track record of delivering high quality outcomes in fast paced, cross functional environments. Kindly apply online or send your application to andylee@talentedge.com.sg EA: 15C7572 ID: R1547641