IT Project Manager

Applications Project Manager We are looking for a resilient and driven Applications Project Manager to join our fast-paced technology environment on a 1-year renewable contract. This role requires a leader who can oversee application support teams, manage vendor relationships, and drive enhancements across mission-critical enterprise systems. The position comes with a steep learning curve, but for the right person, it offers a rare opportunity to gain expertise in a niche domain where only a handful of companies in Singapore operate. What You’ll Do • Lead and mentor application support teams (L2 and L3), ensuring issues are resolved within strict SLAs to keep revenue-generating systems running. • Manage incident, problem, and change management processes with a focus on stability, performance, and customer satisfaction. • Oversee vendor performance and ensure effective collaboration to deliver consistent service outcomes. • Drive major application enhancement initiatives, including the integration of Gen-AI solutions into the ecosystem. • Balance multiple priorities in a high-pressure environment where quick turnarounds are critical to business operations. • Support compliance, audit, and governance requirements, ensuring processes and controls are always met. What We’re Looking For • A strong track record of stability and commitment — ideally with at least 3–5 years per role, not frequent job moves. • Resilient mindset: someone who remains composed under pressure and cannot be easily shaken, even when managing critical outages or demanding stakeholders. • Experience in application support/project management with exposure to incident and problem management. • Technical grounding in enterprise environments (Linux, Kubernetes, Nutanix, or similar) preferred, but not mandatory — knowledge transfer and training will be provided. • Strong communication skills to engage stakeholders effectively, including senior leadership and vendors. • Proven ability to manage projects end-to-end, balancing operational support with enhancement delivery. Why This Role is Different • Contract-to-value: Offered as a 1-year renewable contract, with long-term opportunities for the right person. • Niche domain expertise: Only two companies in Singapore operate in this space — you’ll gain domain knowledge that is rare and highly valued. • Steep but rewarding learning curve: We don’t expect you to know everything on day one, but after six months of training and knowledge transfer, you’ll be “plug & play” in a specialised domain. • High-impact environment: You’ll be at the frontlines of keeping mission-critical systems running, where every decision and action directly impacts revenue. • Innovation at scale: Be part of a major enhancement project where Gen-AI will be embedded in-house into enterprise legacy systems — shaping the next stage of transformation.