IT System Engineer (West area)

Job Summary We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations. Responsibilities: • Provide 1st-2nd level of support for user technical issues or IT incidents. • Manage user support issues and change requests pertaining to ERP system. • Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP). • Perform and manage infrastructure patching and update. • Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services. • Administration experience with next-generation endpoint security solutions. • Deploy, configure, maintain, and troubleshoot IT devices. • Maintain up-to-date documentation. • Liaising with vendors for IT procurement. • Manage onboarding and offboarding process. • Manage website maintenance and troubleshooting. • Responsible for IT projects implementation and execution when assigned. • Ad hoc tasks assigned. Requirements: • Bachelor's degree in computer science, business administration or equivalent experience. • Minimally 2-3 years of working experience in IT support and system administration/ system engineering • Exposure to corporate/ enterprise IT infrastructure • Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management. • Hands-on and can-do attitude. Willing to learn and think out-of-the-box. • Good communication skills, problem solving and teamwork skills. • Able to work under pressure. • Proactive, dependable and able to work independently. • No issues with travelling to the West of Singapore for work daily. Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co We regret that only shortlisted candidates will be contacted.