About this role
Job Profile and Requirements: · Prepare and manage quotations, RFQs, and commercial proposals while ensuring pricing accuracy and timely customer responses. · Coordinate end-to-end order processing, including order booking, delivery follow-up, shipping documentation, invoicing, and customer communication. · Serve as the primary point of contact for customers, handling enquiries, resolving order-related issues, and maintaining strong customer relationships. · Collaborate with sales, factories, logistics providers, and internal teams to ensure timely order fulfilment and smooth project execution. · Support reporting, compliance requirements, trade documentation, and process improvement initiatives to enhance operational efficiency. Key Performance Indicators(KPIs) for this Role: · Quote Turnaround Time : Average time taken from RFQ receipt to official proposal submission. · Order Booking Accuracy: Percentage of orders booked without documentation errors or with minimal financial revisions. Quote Conversion Rate: Percentage of issued quotes that result in a confirmed Purchase Order. Skills/Requirement: • Diploma or Bachelor's Degree in Business, Supply Chain, Logistics, Engineering, or a related field. • 1–5 years of experience in Sales Support, Order Management, Commercial Operations, Logistics, or Supply Chain functions of IT hardware preferably. • Experience in quotation preparation, order processing, customer coordination, and documentation management. • Proficient in Microsoft Office applications and ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) is an advantage. • Strong communication, organizational, and problem-solving skills with a customer-focused mindset. Interested candidates, who wish to apply for the above position, pleasesend in your resume ajay.sharma@persolapac.com We regret to inform that only shortlisted candidates will be contacted PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (AjaySharma) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.
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