L1 Network Engineer

Job Title: L1 Network Engineer Location: Changi Business Park, Singapore Working Arrangement: Onsite Employment Type: 6 to 12-month renewable contract Shift Requirement: Night shift duties required Salary Range: SGD 3,200 – SGD 3,800 basic salary Experience Required: 1–3 years About the Role We are looking for a junior L1 Network Engineer to support network operations within a large enterprise banking environment. This role is suitable for candidates with 1–3 years of experience in network support, NOC, infrastructure operations, or IT support who are willing to work in a shift-based environment, including night shift duties. The successful candidate will be responsible for monitoring network services, performing first-level troubleshooting, managing incidents, and escalating technical issues to the relevant L2/L3 support teams when required. Key Responsibilities • Provide L1 network monitoring and operational support. • Monitor network alerts, events, incidents, and service requests. • Perform first-level troubleshooting for network connectivity, availability, and performance issues. • Support basic checks on LAN, WAN, routing, switching, firewall, and connectivity-related incidents. • Log, update, track, and close tickets in accordance with operational procedures. • Escalate unresolved or complex issues to L2/L3 network teams in a timely manner. • Coordinate with internal teams, vendors, and stakeholders during incident resolution. • Follow standard operating procedures, escalation processes, and shift handover requirements. • Assist with daily network health checks and routine operational activities. • Maintain proper documentation of incidents, actions taken, and shift updates. Requirements • 1–3 years of experience in network support, NOC, IT operations, or infrastructure support. • Basic understanding of networking concepts such as TCP/IP, LAN, WAN, DNS, DHCP, routing, switching, and firewall fundamentals. • Experience using monitoring tools and ticketing systems will be an advantage. • Able to perform basic troubleshooting for network connectivity and service availability issues. • Good communication skills and ability to coordinate with multiple support teams. • Able to work onsite at Changi Business Park. • Comfortable working on night shift duties and shift-based operations. • Candidates with CCNA or other networking certifications will have an added advantage. Ideal Candidate • Responsible, responsive, and able to work well in a structured operations environment. • Willing to support night shift operations. • Able to follow processes, update tickets clearly, and escalate issues promptly. • Interested in building a long-term career in network infrastructure and banking technology support. Interested applicants, please share your updated CV with the following details: • Current salary • Expected salary • Notice period / earliest availability • Reason for leaving • Shift work availability • Relevant network support / NOC experience