RAPSYS TECHNOLOGIES PTE. LTD. is hiring for a L2 Application Support Engineer internship — a 12-month, on-site Government Policy role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in PostgreSQL, AWS, High Availability, MySQL, and Root Cause Analysis are a strong fit.
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About this role
Key Requirements: • 3–5+ years of experience in Application Support, Production Support, Operations Support, or related roles • Experience supporting production systems in a high-availability environment • Strong troubleshooting and incident management experience • Experience performing root cause analysis (RCA) • Hands-on experience with Linux / Unix environments • Experience with monitoring and logging tools such as AWS CloudWatch, Grafana, ELK, etc. • Working knowledge of AWS services (e.g. ECS, Lambda, S3, RDS) • Basic database knowledge (MySQL / PostgreSQL) • Familiarity with REST APIs, system integrations and authentication concepts • Experience with ticketing and incident management tools such as Jira, PagerDuty, ServiceNow or similar • Good communication skills and ability to work with multiple technical teams Preferred: • Experience in Government, regulated industries, or large enterprise environments • Exposure to cloud-native or microservices-based systems • Basic scripting knowledge (Bash, Python, etc.)
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