RECRUIT EXPRESS PTE LTD is hiring for a Lead Healthcare Operations Manager | Patient Services Excellence #HDC internship — a 12-month, on-site Finance Accounting role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Global Operations, Excellent Communication Skills, Lifesciences, FMLA, and Announcements are a strong fit.
About this role
Take the lead in shaping seamless healthcare operations and delivering exceptional patient experiences. We are looking for an accomplished Healthcare Operations Manager who thrives in a dynamic environment and is passionate about driving operational excellence, service quality, and continuous improvement across healthcare services. Key Responsibilities • Lead and oversee daily operational and administrative activities to ensure efficient service delivery and smooth departmental workflows. • Collaborate with clinical and multidisciplinary teams on operational planning, resource allocation, budgeting, and service enhancement initiatives. • Manage workforce scheduling, payroll coordination, staffing administration, and operational documentation. • Analyse performance indicators and operational data to identify opportunities for improvement and support strategic decision-making. • Ensure accurate management of records, databases, confidential information, and compliance-related processes. • Oversee procurement activities, inventory management, equipment maintenance, and resource planning. • Drive quality improvement projects and support operational preparedness for audits, accreditation exercises, and regulatory requirements. • Mentor and supervise operational support teams, fostering a culture of accountability, collaboration, and service excellence. • Participate in cross-functional projects aimed at enhancing patient journeys, operational efficiency, and organisational performance. Requirements • Degree in Healthcare Management, Business Administration, Life Sciences, or a related field. • Proven experience in healthcare operations, clinical operations, or healthcare administration. • Strong leadership capabilities with the ability to manage stakeholders across multiple functions. • Excellent analytical, organisational, and problem-solving skills. • Effective communication and interpersonal abilities with a collaborative working style. • Comfortable managing multiple priorities in a fast-paced healthcare environment. • Proficient in operational reporting, workforce scheduling, and administrative systems. Interested applicants may send their updated resume to leonleong@recruitexpress.com.sg with the subject header "Healthcare Operations Manager". Thank you. Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599
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